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| Policies Guarantee Customer service & satisfaction is #1 at PolyProThermals.com. All of our 100% Polypropylene Military Issue Thermal Wear is guaranteed to be 1st run, never seconds, with no defects, whatsoever! Occasionally, some item may, but doubtfully, have a minor defect. For this reason, we happily back our products with a 30 day exchange guarantee. Customers exchanging sizes must pay postage. To avoid unnecessary returns, please review the Sizing Charts for your proper fit and color choice. All polypropylene items are stretchable to an extent, so keeping this in mind, you may prefer a snug fit or a looser fit. PolyProThermals may use the right to substitute a different color for an occassional out of stock and unavailable item. Your business at PolyProThermals.com is very much appreciated and please remember, your happiness is our happiness! Return Policy PolyProThermals happily offers a 30 day satisfaction guarantee on items that are returned in the original condition, along a RMA number. Items cannot be returned due to a wrong color choice made by the customer. Please choose your colors and sizes wisely. Items which have been worn, washed, abused, or altered may not be returned. Items returned that are not in new resellable condition, as stated in the above terms, will be returned freight collected. All returns must have prior approval by contacting Customer Service within 30 days of the original purchase with the reason for the return and to obtain a RMA number, (Return Merchandise Application). A RMA # will be issued to you within two to three business days. Please put the RMA # on the outside of the package and the exchange return must be received by us within seven days of the RMA # issue date or the return will not be accepted. Privacy Policy Our privacy policy assures you that we will never sell, give, or trade your email or any personal information to a third party. We sincerely believe in our products, because we know they do what they are intended to do. We know your safety greatly improves in emergency situations wearing our products. Snow survival, avalanche survival, mountain climbing survival, & cold weather survival can be deadly, but be rest assured our polypro clothing will be an asset as part of your adventure & survival tactics in all low temperature weather. For snowmobiling trips, snow skiing trips, snowboarding trips, ice fishing trips, bobsledding trips, kayaking trips, or cold weather motorcycle trips, PolyProThermals will keep you warm & dry. No matter what obsticle you face or how high you want to climb, Mt. Shasta, Mt. Kilimanjaro, or Mt. Everest, reach the top with PolyProThermals.com. All Things Are Possible, Luke 18:27, Mark 10:27. PTL! Stay Warm and Be Well! | |
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